Customer Service

Customer Service

At Da/Pro, customer service is the lifeblood of our business. Each of our customers has a dedicated customer service representative (CSR) to assist them in their order fulfillment. But, it doesn’t stop there. Customer service is a focus from our engineering department through our shipping department.

Da/Pro CSRs are dedicated to responding to your order fulfillment needs. You will speak with a live person and not a recording during regular business hours. CSRs work to connect you with the Da/Pro team of Production, Engineering and Material Specialists to make your procurement requests happen.

  •        Order Fulfillment
  •        Change Requests
  •        Delivery Status
  •        Expedite Orders
  •        Questions Concerning your Order
  •        RFQ Requests

Da/Pro Rubber can meet your demands for product ordering and delivery. Da/Pro is flexible in the ordering process to meet our customer's needs. Purchase orders may be received via fax, email, EDI or any other method that works well for our customer. Da/Pro will release shipments using Kan-Ban, Just-in-time or blanket orders on a continuing basis.

Our CSRs are trained to assist with your ordering and delivery needs. Call us today!